# What does Optum use?

Optum (optum.com) shows public evidence of 51 tools, according to runsonwhat (last checked 2026-10-09).

- Industry: Pharmacy Benefits Manager
- Size: 10,000+ employees
- Based in: Eden Prairie, United States
- Founded: 2011
- LinkedIn: https://www.linkedin.com/company/optum

## Edge & Hosting

| Tool | Category | Evidence | Since |
|---|---|---|---|
| [Cloudflare](https://www.runsonwhat.com/reverse/cloudflare) | CDN & Edge | Custom domain |  |
| [Amazon Web Services](https://www.runsonwhat.com/reverse/aws) | Hosting & Cloud | Website code |  |
| [Fastly](https://www.runsonwhat.com/reverse/fastly) | CDN & Edge | DNS records, Website code |  |
| [Amazon CloudFront](https://www.runsonwhat.com/reverse/cloudfront) | CDN & Edge | Custom domain | 2023-07 |
| [Vercel](https://www.runsonwhat.com/reverse/vercel) | Hosting & Cloud | DNS verification records |  |
| [Microsoft Azure](https://www.runsonwhat.com/reverse/azure) | Hosting & Cloud | Custom domain |  |
| [IBM Cloud](https://www.runsonwhat.com/reverse/ibm-cloud) | Hosting & Cloud | DNS verification records |  |

## Application

| Tool | Category | Evidence | Since |
|---|---|---|---|
| [jQuery](https://www.runsonwhat.com/reverse/jquery) | Frontend | Website code |  |
| [React](https://www.runsonwhat.com/reverse/react) | Frontend | Website code |  |
| [Anthropic](https://www.runsonwhat.com/reverse/anthropic) | AI | DNS verification records |  |
| [OpenAI](https://www.runsonwhat.com/reverse/openai) | AI | DNS verification records |  |
| [Stripe](https://www.runsonwhat.com/reverse/stripe) | Payments & Billing | DNS verification records, Website code |  |

## Data & Observability

| Tool | Category | Evidence | Since |
|---|---|---|---|
| [New Relic](https://www.runsonwhat.com/reverse/newrelic) | Monitoring | DNS verification records |  |
| [Datadog](https://www.runsonwhat.com/reverse/datadog) | Monitoring | Website code |  |
| [Adobe Experience Platform Tags](https://www.runsonwhat.com/reverse/adobe-launch) | Data Pipeline | Website code |  |
| [Atlassian Statuspage](https://www.runsonwhat.com/reverse/statuspage) | Monitoring | Custom domain |  |
| [Adobe Analytics](https://www.runsonwhat.com/reverse/adobe-analytics) | Analytics | Custom domain, Website code |  |
| [Adobe Experience Platform](https://www.runsonwhat.com/reverse/adobe-experience-platform) | Analytics | Custom domain, Website code |  |
| [Dynatrace](https://www.runsonwhat.com/reverse/dynatrace) | Monitoring | DNS verification records |  |
| [Qualtrics](https://www.runsonwhat.com/reverse/qualtrics) | Analytics | Website code |  |
| [Pendo](https://www.runsonwhat.com/reverse/pendo) | Analytics | DNS verification records |  |

## Go-to-market

| Tool | Category | Evidence | Since |
|---|---|---|---|
| [Adobe Audience Manager](https://www.runsonwhat.com/reverse/adobe-audience-manager) | Ads & Pixels | Website code |  |
| [Adobe Advertising](https://www.runsonwhat.com/reverse/adobe-advertising) | Ads & Pixels | Website code |  |
| [Marketo](https://www.runsonwhat.com/reverse/marketo) | Marketing | Custom domain, Website code |  |
| [Dynamics 365 Customer Insights](https://www.runsonwhat.com/reverse/dynamics-365-marketing) | Marketing | DNS verification records |  |
| [Salesforce Marketing Cloud](https://www.runsonwhat.com/reverse/sfmc) | Marketing | DNS verification records |  |
| [Adobe Experience Manager](https://www.runsonwhat.com/reverse/adobe-aem) | Website & CMS | Custom domain, Website code |  |
| [Higher Logic](https://www.runsonwhat.com/reverse/higher-logic) | Support & Docs | Custom domain |  |

## Company Ops

| Tool | Category | Evidence | Since |
|---|---|---|---|
| [Microsoft 365](https://www.runsonwhat.com/reverse/microsoft-365) | Workspace | Email records, DNS verification records |  |
| [SendGrid](https://www.runsonwhat.com/reverse/sendgrid) | Email Delivery | Email records |  |
| [Apple Business](https://www.runsonwhat.com/reverse/apple) | Workspace | DNS verification records |  |
| [Atlassian](https://www.runsonwhat.com/reverse/atlassian) | Dev Tools | DNS verification records |  |
| [Amazon SES](https://www.runsonwhat.com/reverse/ses) | Email Delivery | DNS verification records |  |
| [Proofpoint](https://www.runsonwhat.com/reverse/proofpoint) | Security & Compliance | Email records |  |
| [OneTrust](https://www.runsonwhat.com/reverse/onetrust) | Security & Compliance | DNS verification records |  |
| [Adobe](https://www.runsonwhat.com/reverse/adobe) | Collaboration | DNS verification records |  |
| [DocuSign](https://www.runsonwhat.com/reverse/docusign) | Finance & Legal | DNS verification records, Website code |  |
| [Miro](https://www.runsonwhat.com/reverse/miro) | Collaboration | DNS verification records |  |
| [Canva](https://www.runsonwhat.com/reverse/canva) | Collaboration | DNS verification records |  |
| [Smartsheet](https://www.runsonwhat.com/reverse/smartsheet) | Collaboration | DNS verification records |  |
| [Jamf](https://www.runsonwhat.com/reverse/jamf) | Security & Compliance | DNS verification records |  |
| [Airtable](https://www.runsonwhat.com/reverse/airtable) | Collaboration | DNS verification records |  |
| [Docker](https://www.runsonwhat.com/reverse/docker) | Dev Tools | DNS verification records |  |
| [Pexip](https://www.runsonwhat.com/reverse/pexip) | Collaboration | DNS verification records |  |
| [Nintex](https://www.runsonwhat.com/reverse/nintex) | Collaboration | DNS verification records |  |
| [Flexera](https://www.runsonwhat.com/reverse/flexera) | Dev Tools | DNS verification records |  |
| [Bitrise](https://www.runsonwhat.com/reverse/bitrise) | Dev Tools | DNS verification records |  |
| [Quickbase](https://www.runsonwhat.com/reverse/quickbase) | Collaboration | DNS verification records |  |
| [Insomnia](https://www.runsonwhat.com/reverse/insomnia) | Dev Tools | DNS verification records |  |

## Recent changes at Optum

- 2026-10-09: started using [Dynamics 365 Customer Insights](https://www.runsonwhat.com/reverse/dynamics-365-marketing)
- 2026-10-09: started using [IBM Cloud](https://www.runsonwhat.com/reverse/ibm-cloud)
- 2026-10-09: started using [New Relic](https://www.runsonwhat.com/reverse/newrelic)
- 2026-10-09: started using [Nintex](https://www.runsonwhat.com/reverse/nintex)
- 2026-10-09: started using [OneTrust](https://www.runsonwhat.com/reverse/onetrust)
- 2026-10-09: started using [Pexip](https://www.runsonwhat.com/reverse/pexip)

## FAQ

### What tools does Optum use?

As of October 2026, runsonwhat has found 51 tools at Optum (optum.com) in public records. Edge & Hosting: Cloudflare, Amazon Web Services and Fastly. Application: jQuery, React and Anthropic. Data & Observability: New Relic, Datadog and Adobe Experience Platform Tags. Go-to-market: Adobe Audience Manager, Adobe Advertising and Marketo. Company Ops: Microsoft 365, SendGrid and Apple Business. Last checked October 9, 2026.

### What cloud does Optum run on?

Optum uses Amazon Web Services for hosting and cloud infrastructure, alongside Vercel, Microsoft Azure and IBM Cloud, according to runsonwhat (October 2026). runsonwhat found Amazon Web Services through Amazon Web Services code on optum.com. Amazon Web Services is used by 144,878 companies runsonwhat tracks.

### What email provider does Optum use?

Optum uses Microsoft 365 for email and office software, alongside Apple Business, according to runsonwhat (October 2026). runsonwhat found Microsoft 365 through email records that authorize Microsoft 365 and a DNS verification record. Microsoft 365 is used by 701,710 companies runsonwhat tracks.

### What does Optum use for customer support?

Optum uses Higher Logic for customer support and documentation, according to runsonwhat (October 2026). runsonwhat found Higher Logic through a subdomain that points at Higher Logic. Higher Logic is used by 244 companies runsonwhat tracks.

### What payment provider does Optum use?

Optum uses Stripe for payments and billing, according to runsonwhat (October 2026). runsonwhat found Stripe through a DNS verification record for Stripe and code on optum.com. Stripe is used by 26,354 companies runsonwhat tracks.

### What analytics tools does Optum use?

Optum uses Adobe Analytics for analytics, alongside Adobe Experience Platform, Qualtrics and Pendo, according to runsonwhat (October 2026). runsonwhat found Adobe Analytics through a subdomain that points at Adobe Analytics and code on optum.com. Adobe Analytics is used by 6,512 companies runsonwhat tracks.

### How long has Optum used Amazon CloudFront?

Optum has used Amazon CloudFront since at least July 2023, going by the first public certificate of the optum.com subdomain that points at Amazon CloudFront.

### Does Optum use jQuery?

Yes. runsonwhat found jQuery at Optum through jQuery code on optum.com. jQuery is a Frontend tool used by 897,845 companies runsonwhat tracks.

### Does Optum use AI tools?

Yes. runsonwhat has found Anthropic and OpenAI at Optum; Anthropic, for example, through a DNS verification record for Anthropic. AI services called only from servers leave no public trace, so Optum may use more AI tools than these.

### Has Optum changed tools recently?

Yes. On runsonwhat's rechecks, Optum started using Dynamics 365 Customer Insights, IBM Cloud and New Relic (latest on October 9, 2026). A change counts only between two checks of optum.com done the same way.

### Which companies have a tech stack similar to Optum's?

The companies with the stacks most like Optum's are Express Scripts, UnitedHealth Group, Your Convenience Store for Food, Drinks, & Fuel and SLB, according to runsonwhat (October 2026). Each shares 12 to 37 tools with Optum, and rare tools count for more than common ones like Google Workspace, so the match reflects real stack choices.

### How does runsonwhat know what Optum uses?

runsonwhat reads public records only. Of the 51 tools at Optum, 30 were found through DNS records, 9 through subdomains that point at the vendor, 8 through code on optum.com, 3 through email records and 1 through website configuration files. A tool is listed only when a direct record backs it up; DNS is rechecked weekly and optum.com about monthly.


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Source: runsonwhat, https://www.runsonwhat.com/company/optum.com (updated October 2026). Counts are companies with direct public evidence of the tool (DNS records, certificates, website code, a real-browser crawl, subprocessor lists), so they are lower bounds. Methodology: https://www.runsonwhat.com/methodology.