# What does Genesys use?

Genesys (mypurecloud.com) shows public evidence of 19 tools, according to runsonwhat (last checked 2026-10-20).

- LinkedIn: https://www.linkedin.com/company/601919

## Edge & Hosting

| Tool | Category | Evidence | Since |
|---|---|---|---|
| [Cloudflare](https://www.runsonwhat.com/reverse/cloudflare) | CDN & Edge | Website code |  |
| [Amazon Route 53](https://www.runsonwhat.com/reverse/route53) | DNS | DNS records |  |
| [Amazon CloudFront](https://www.runsonwhat.com/reverse/cloudfront) | CDN & Edge | Custom domain |  |

## Application

| Tool | Category | Evidence | Since |
|---|---|---|---|
| [jQuery](https://www.runsonwhat.com/reverse/jquery) | Frontend | Website code |  |
| [Font Awesome](https://www.runsonwhat.com/reverse/fontawesome) | Media & UI | Website code |  |
| [YouTube](https://www.runsonwhat.com/reverse/youtube) | Media & UI | Website code |  |
| [Lottie](https://www.runsonwhat.com/reverse/lottie) | Media & UI | Website code |  |

## Data & Observability

| Tool | Category | Evidence | Since |
|---|---|---|---|
| [Atlassian Statuspage](https://www.runsonwhat.com/reverse/statuspage) | Monitoring | Custom domain |  |
| [Contentsquare](https://www.runsonwhat.com/reverse/contentsquare) | Analytics | Website code |  |
| [Intellimize](https://www.runsonwhat.com/reverse/intellimize) | Flags & Experiments | Website code |  |
| [Maze](https://www.runsonwhat.com/reverse/maze) | Analytics | Website code |  |

## Go-to-market

| Tool | Category | Evidence | Since |
|---|---|---|---|
| [WordPress](https://www.runsonwhat.com/reverse/wordpress) | Website & CMS | Website code |  |
| [The Trade Desk](https://www.runsonwhat.com/reverse/tradedesk) | Ads & Pixels | Website code |  |
| [Genesys Cloud](https://www.runsonwhat.com/reverse/genesys-cloud) | Support & Docs | Website code |  |

## Company Ops

| Tool | Category | Evidence | Since |
|---|---|---|---|
| [Amazon SES](https://www.runsonwhat.com/reverse/ses) | Email Delivery | Email records |  |
| [DigiCert](https://www.runsonwhat.com/reverse/digicert) | Security & Compliance | DNS records |  |
| [OneTrust](https://www.runsonwhat.com/reverse/onetrust) | Security & Compliance | Website code |  |
| [Amazon Trust Services](https://www.runsonwhat.com/reverse/amazon-trust) | Security & Compliance | DNS records |  |

## FAQ

### What tools does Genesys use?

As of October 2026, runsonwhat has found 19 tools at Genesys (mypurecloud.com) in public records. Edge & Hosting: Cloudflare, Amazon Route 53 and Amazon CloudFront. Application: jQuery, Font Awesome and YouTube. Data & Observability: Atlassian Statuspage, Contentsquare and Intellimize. Go-to-market: WordPress, The Trade Desk and Genesys Cloud. Company Ops: Amazon SES, DigiCert and OneTrust. Last checked October 20, 2026.

### What does Genesys use for customer support?

Genesys uses Genesys Cloud for customer support and documentation, according to runsonwhat (October 2026). runsonwhat found Genesys Cloud through Genesys Cloud code on mypurecloud.com. Genesys Cloud is used by 637 companies runsonwhat tracks.

### What analytics tools does Genesys use?

Genesys uses Contentsquare for analytics, alongside Maze, according to runsonwhat (October 2026). runsonwhat found Contentsquare through Contentsquare code on mypurecloud.com. Contentsquare is used by 6,106 companies runsonwhat tracks.

### What is Genesys's website built with?

Genesys uses WordPress for its website, according to runsonwhat (October 2026). runsonwhat found WordPress through WordPress code on mypurecloud.com. WordPress is used by 596,085 companies runsonwhat tracks.

### What monitoring tools does Genesys use?

Genesys uses Atlassian Statuspage for monitoring, according to runsonwhat (October 2026). runsonwhat found Atlassian Statuspage through a subdomain that points at Atlassian Statuspage. Atlassian Statuspage is used by 6,640 companies runsonwhat tracks.

### Does Genesys use jQuery?

Yes. runsonwhat found jQuery at Genesys through jQuery code on mypurecloud.com. jQuery is a Frontend tool used by 914,577 companies runsonwhat tracks.

### Which companies have a tech stack similar to Genesys's?

The companies with the stacks most like Genesys' are Genesys Cloud Services, Genesys, Holometric Technologies and Credit Union SA, according to runsonwhat (October 2026). Each shares 3 to 12 tools with Genesys, and rare tools count for more than common ones like Google Workspace, so the match reflects real stack choices.

### How does runsonwhat know what Genesys uses?

runsonwhat reads public records only. Of the 19 tools at Genesys, 12 were found through code on mypurecloud.com, 4 through DNS records, 2 through subdomains that point at the vendor and 1 through email records. A tool is listed only when a direct record backs it up; DNS is rechecked weekly and mypurecloud.com about monthly.


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Source: runsonwhat, https://www.runsonwhat.com/company/mypurecloud.com (updated October 2026). Counts are companies with direct public evidence of the tool (DNS records, certificates, website code, a real-browser crawl, subprocessor lists), so they are lower bounds. Methodology: https://www.runsonwhat.com/methodology.