# What does MSC Industrial Direct use? MSC Industrial Direct (mscdirect.com) shows public evidence of 21 tools, according to runsonwhat (last checked 2026-10-20). - Founded: 1941 - LinkedIn: https://www.linkedin.com/company/msc-industrial-supply ## Application | Tool | Category | Evidence | Since | |---|---|---|---| | [Anthropic](https://www.runsonwhat.com/reverse/anthropic) | AI | DNS verification records | | | [MongoDB Atlas](https://www.runsonwhat.com/reverse/mongodb) | Backend & Database | DNS verification records | | | [SAP Customer Data Cloud](https://www.runsonwhat.com/reverse/sap-customer-data-cloud) | Auth & Identity | Custom domain | | ## Data & Observability | Tool | Category | Evidence | Since | |---|---|---|---| | [Dynatrace](https://www.runsonwhat.com/reverse/dynatrace) | Monitoring | DNS verification records | | ## Go-to-market | Tool | Category | Evidence | Since | |---|---|---|---| | [Salesforce](https://www.runsonwhat.com/reverse/salesforce) | Sales & CRM | Email records | | | [Salesforce Marketing Cloud](https://www.runsonwhat.com/reverse/sfmc) | Marketing | Custom domain | | ## Company Ops | Tool | Category | Evidence | Since | |---|---|---|---| | [Microsoft 365](https://www.runsonwhat.com/reverse/microsoft-365) | Workspace | DNS verification records, Email records | | | [SendGrid](https://www.runsonwhat.com/reverse/sendgrid) | Email Delivery | Email records | | | [Apple Business](https://www.runsonwhat.com/reverse/apple) | Workspace | DNS verification records | | | [Atlassian](https://www.runsonwhat.com/reverse/atlassian) | Dev Tools | DNS verification records | | | [GlobalSign](https://www.runsonwhat.com/reverse/globalsign) | Security & Compliance | DNS verification records, DNS records | | | [Proofpoint](https://www.runsonwhat.com/reverse/proofpoint) | Security & Compliance | Email records | | | [DigiCert](https://www.runsonwhat.com/reverse/digicert) | Security & Compliance | DNS records | | | [Google Trust Services](https://www.runsonwhat.com/reverse/google-trust) | Security & Compliance | DNS records | | | [KnowBe4](https://www.runsonwhat.com/reverse/knowbe4) | Security & Compliance | Email records | | | [EasyDMARC](https://www.runsonwhat.com/reverse/easydmarc) | Security & Compliance | DNS verification records | | | [Amazon Trust Services](https://www.runsonwhat.com/reverse/amazon-trust) | Security & Compliance | DNS records | | | [Smartsheet](https://www.runsonwhat.com/reverse/smartsheet) | Collaboration | DNS verification records | | | [Imperva](https://www.runsonwhat.com/reverse/imperva) | Security & Compliance | Custom domain | | | [SAP SuccessFactors](https://www.runsonwhat.com/reverse/sap-successfactors) | People & HR | Custom domain, DNS verification records, Email records | | ## Recent changes at MSC Industrial Direct - 2026-10-20: started using [Anthropic](https://www.runsonwhat.com/reverse/anthropic) ## FAQ ### What tools does MSC Industrial Direct use? As of October 2026, runsonwhat has found 21 tools at MSC Industrial Direct (mscdirect.com) in public records. Application: Anthropic, MongoDB Atlas and SAP Customer Data Cloud. Data & Observability: Dynatrace. Go-to-market: Salesforce and Salesforce Marketing Cloud. Company Ops: Microsoft 365, SendGrid and Apple Business. Last checked October 20, 2026. ### What CRM does MSC Industrial Direct use? MSC Industrial Direct uses Salesforce for its CRM, according to runsonwhat (October 2026). runsonwhat found Salesforce through email records that authorize Salesforce. Salesforce is used by 34,180 companies runsonwhat tracks. ### What email provider does MSC Industrial Direct use? MSC Industrial Direct uses Microsoft 365 for email and office software, alongside Apple Business, according to runsonwhat (October 2026). runsonwhat found Microsoft 365 through a DNS verification record for Microsoft 365 and email records. Microsoft 365 is used by 712,567 companies runsonwhat tracks. ### What marketing software does MSC Industrial Direct use? MSC Industrial Direct uses Salesforce Marketing Cloud for marketing, according to runsonwhat (October 2026). runsonwhat found Salesforce Marketing Cloud through a subdomain that points at Salesforce Marketing Cloud. Salesforce Marketing Cloud is used by 5,448 companies runsonwhat tracks. ### What does MSC Industrial Direct use for hiring and HR? MSC Industrial Direct uses SAP SuccessFactors for hiring and HR, according to runsonwhat (October 2026). runsonwhat found SAP SuccessFactors through a subdomain that points at SAP SuccessFactors and a DNS verification record. SAP SuccessFactors is used by 3,246 companies runsonwhat tracks. ### What does MSC Industrial Direct use for login and identity? MSC Industrial Direct uses SAP Customer Data Cloud for sign-in and identity, according to runsonwhat (October 2026). runsonwhat found SAP Customer Data Cloud through a subdomain that points at SAP Customer Data Cloud. SAP Customer Data Cloud is used by 843 companies runsonwhat tracks. ### Does MSC Industrial Direct use SendGrid? Yes. runsonwhat found SendGrid at MSC Industrial Direct through email records that authorize SendGrid. SendGrid is a Email Delivery tool used by 193,815 companies runsonwhat tracks. ### Does MSC Industrial Direct use AI tools? Yes. runsonwhat has found Anthropic at MSC Industrial Direct; Anthropic, for example, through a DNS verification record for Anthropic. AI services called only from servers leave no public trace, so MSC Industrial Direct may use more AI tools than these. ### Has MSC Industrial Direct changed tools recently? Yes. On runsonwhat's rechecks, MSC Industrial Direct started using Anthropic (latest on October 20, 2026). A change counts only between two checks of mscdirect.com done the same way. ### Which companies have a tech stack similar to MSC Industrial Direct's? The companies with the stacks most like MSC Industrial Direct's are Valpak Direct Marketing Systems, Radio Monte Carlo, New Balance and KPMG International | Home, according to runsonwhat (October 2026). Each shares 3 to 9 tools with MSC Industrial Direct, and rare tools count for more than common ones like Google Workspace, so the match reflects real stack choices. ### How does runsonwhat know what MSC Industrial Direct uses? runsonwhat reads public records only. Of the 21 tools at MSC Industrial Direct, 13 were found through DNS records, 4 through email records and 4 through subdomains that point at the vendor. A tool is listed only when a direct record backs it up; DNS is rechecked weekly and mscdirect.com about monthly. --- Source: runsonwhat, https://www.runsonwhat.com/company/mscdirect.com (updated October 2026). Counts are companies with direct public evidence of the tool (DNS records, certificates, website code, a real-browser crawl, subprocessor lists), so they are lower bounds. Methodology: https://www.runsonwhat.com/methodology.