# What does matrix.org use?

matrix.org (matrix.org) shows public evidence of 9 tools, according to runsonwhat (last checked 2026-10-31).

- Industry: Telecommunications
- Size: 1–10 employees
- Based in: London, United Kingdom
- Founded: 2014
- LinkedIn: https://www.linkedin.com/company/matrix-org

## Edge & Hosting

| Tool | Category | Evidence | Since |
|---|---|---|---|
| [Cloudflare](https://www.runsonwhat.com/reverse/cloudflare) | CDN & Edge | DNS records, Website code |  |
| [Amazon Web Services](https://www.runsonwhat.com/reverse/aws) | Hosting & Cloud | Custom domain, Website code |  |

## Application

| Tool | Category | Evidence | Since |
|---|---|---|---|
| [Font Awesome](https://www.runsonwhat.com/reverse/fontawesome) | Media & UI | Website code |  |
| [YouTube](https://www.runsonwhat.com/reverse/youtube) | Media & UI | Website code |  |

## Data & Observability

| Tool | Category | Evidence | Since |
|---|---|---|---|
| [Plausible](https://www.runsonwhat.com/reverse/plausible) | Analytics | Website code |  |
| [Atlassian Statuspage](https://www.runsonwhat.com/reverse/statuspage) | Monitoring | Custom domain |  |

## Go-to-market

| Tool | Category | Evidence | Since |
|---|---|---|---|
| [Zendesk](https://www.runsonwhat.com/reverse/zendesk) | Support & Docs | Email records, Website code |  |

## Company Ops

| Tool | Category | Evidence | Since |
|---|---|---|---|
| [Google Workspace](https://www.runsonwhat.com/reverse/google-workspace) | Workspace | Email records, Website code |  |
| [Amazon SES](https://www.runsonwhat.com/reverse/ses) | Email Delivery | Email records, Website code |  |

## Recent changes at matrix.org

- 2026-10-31: stopped using [Amazon Trust Services](https://www.runsonwhat.com/reverse/amazon-trust)
- 2026-10-31: stopped using [DigiCert](https://www.runsonwhat.com/reverse/digicert)
- 2026-10-31: stopped using [Google Trust Services](https://www.runsonwhat.com/reverse/google-trust)
- 2026-10-31: stopped using [Google Search Console](https://www.runsonwhat.com/reverse/gsc)
- 2026-10-31: stopped using [Let's Encrypt](https://www.runsonwhat.com/reverse/letsencrypt)
- 2026-10-31: stopped using [Sectigo](https://www.runsonwhat.com/reverse/sectigo)

## FAQ

### What tools does matrix.org use?

As of November 2026, runsonwhat has found 9 tools at matrix.org (matrix.org) in public records. Edge & Hosting: Cloudflare and Amazon Web Services. Application: Font Awesome and YouTube. Data & Observability: Plausible and Atlassian Statuspage. Go-to-market: Zendesk. Company Ops: Google Workspace and Amazon SES. Last checked October 31, 2026.

### What cloud does matrix.org run on?

matrix.org uses Amazon Web Services for hosting and cloud infrastructure, according to runsonwhat (November 2026). runsonwhat found Amazon Web Services through a subdomain that points at Amazon Web Services and code on matrix.org. Amazon Web Services is used by 146,692 companies runsonwhat tracks.

### What email provider does matrix.org use?

matrix.org uses Google Workspace for email and office software, according to runsonwhat (November 2026). runsonwhat found Google Workspace through email records that authorize Google Workspace and code on matrix.org. Google Workspace is used by 411,043 companies runsonwhat tracks.

### What does matrix.org use for customer support?

matrix.org uses Zendesk for customer support and documentation, according to runsonwhat (November 2026). runsonwhat found Zendesk through email records that authorize Zendesk and code on matrix.org. Zendesk is used by 42,844 companies runsonwhat tracks.

### What analytics tools does matrix.org use?

matrix.org uses Plausible for analytics, according to runsonwhat (November 2026). runsonwhat found Plausible through Plausible code on matrix.org. Plausible is used by 7,330 companies runsonwhat tracks.

### What monitoring tools does matrix.org use?

matrix.org uses Atlassian Statuspage for monitoring, according to runsonwhat (November 2026). runsonwhat found Atlassian Statuspage through a subdomain that points at Atlassian Statuspage. Atlassian Statuspage is used by 6,694 companies runsonwhat tracks.

### Does matrix.org use Cloudflare?

Yes. runsonwhat found Cloudflare at matrix.org through DNS records that point at Cloudflare and code on matrix.org. Cloudflare is a CDN & Edge tool used by 724,111 companies runsonwhat tracks.

### Has matrix.org changed tools recently?

Yes. On runsonwhat's rechecks, matrix.org stopped using Amazon Trust Services, DigiCert and Google Trust Services (latest on October 31, 2026). A change counts only between two checks of matrix.org done the same way.

### How does runsonwhat know what matrix.org uses?

runsonwhat reads public records only. Of the 9 tools at matrix.org, 3 were found through code on matrix.org, 3 through email records, 2 through subdomains that point at the vendor and 1 through DNS records. A tool is listed only when a direct record backs it up; DNS is rechecked weekly and matrix.org about monthly.


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Source: runsonwhat, https://www.runsonwhat.com/company/matrix.org (updated November 2026). Counts are companies with direct public evidence of the tool (DNS records, certificates, website code, a real-browser crawl, subprocessor lists), so they are lower bounds. Methodology: https://www.runsonwhat.com/methodology.