# What does Lumen use? Lumen (lumen.ca) shows public evidence of 36 tools, according to runsonwhat (last checked 2026-11-12). - Industry: Wholesale - Size: 201–1,000 employees - Based in: Laval, Canada - Founded: 1962 - LinkedIn: https://www.linkedin.com/company/2390342 ## Edge & Hosting | Tool | Category | Evidence | Since | |---|---|---|---| | [Cloudflare](https://www.runsonwhat.com/reverse/cloudflare) | CDN & Edge | Website code | | | [Amazon Web Services](https://www.runsonwhat.com/reverse/aws) | Hosting & Cloud | Website code | | | [Microsoft Azure](https://www.runsonwhat.com/reverse/azure) | Hosting & Cloud | DNS records, Website code | | ## Application | Tool | Category | Evidence | Since | |---|---|---|---| | [jQuery](https://www.runsonwhat.com/reverse/jquery) | Frontend | Website code | | | [Google Fonts](https://www.runsonwhat.com/reverse/google-fonts) | Media & UI | Website code | | | [Flipsnack](https://www.runsonwhat.com/reverse/flipsnack) | Media & UI | Website code | | ## Data & Observability | Tool | Category | Evidence | Since | |---|---|---|---| | [Google Analytics](https://www.runsonwhat.com/reverse/ga) | Analytics | Website code | | | [Google Tag Manager](https://www.runsonwhat.com/reverse/gtm) | Analytics | Website code | | | [Microsoft Clarity](https://www.runsonwhat.com/reverse/clarity) | Analytics | Website code | | | [Sentry](https://www.runsonwhat.com/reverse/sentry) | Monitoring | Website code | | | [Hotjar](https://www.runsonwhat.com/reverse/hotjar) | Analytics | Website code | | | [Contentsquare](https://www.runsonwhat.com/reverse/contentsquare) | Analytics | Website code | | ## Go-to-market | Tool | Category | Evidence | Since | |---|---|---|---| | [Google Ads](https://www.runsonwhat.com/reverse/google-ads) | Ads & Pixels | Website code | | | [Meta Pixel](https://www.runsonwhat.com/reverse/meta-pixel) | Ads & Pixels | DNS verification records, Website code | | | [LinkedIn Insight Tag](https://www.runsonwhat.com/reverse/linkedin-insight) | Ads & Pixels | Website code | | | [Microsoft Ads](https://www.runsonwhat.com/reverse/bing-ads) | Ads & Pixels | Website code | | | [Mailchimp](https://www.runsonwhat.com/reverse/mailchimp) | Marketing | Email records | | | [HubSpot](https://www.runsonwhat.com/reverse/hubspot) | Sales & CRM | Email records, Custom domain, Website code | 2021-03 | | [Zendesk](https://www.runsonwhat.com/reverse/zendesk) | Support & Docs | Custom domain | 2023-05 | | [HubSpot CMS](https://www.runsonwhat.com/reverse/hubspot-cms) | Website & CMS | Custom domain | 2021-03 | | [CallRail](https://www.runsonwhat.com/reverse/callrail) | Sales & CRM | Website code | | | [Marketo](https://www.runsonwhat.com/reverse/marketo) | Marketing | Custom domain, Email records | 2020-07 | | [Bloomreach](https://www.runsonwhat.com/reverse/bloomreach) | Marketing | Website code | | | [Userpilot](https://www.runsonwhat.com/reverse/userpilot) | Marketing | Website code | | ## Company Ops | Tool | Category | Evidence | Since | |---|---|---|---| | [Microsoft 365](https://www.runsonwhat.com/reverse/microsoft-365) | Workspace | DNS verification records, Email records | | | [reCAPTCHA](https://www.runsonwhat.com/reverse/recaptcha) | Security & Compliance | Website code | | | [Apple Business](https://www.runsonwhat.com/reverse/apple) | Workspace | DNS verification records | | | [Amazon SES](https://www.runsonwhat.com/reverse/ses) | Email Delivery | DNS verification records, Email records, Website code | | | [Mailchimp Transactional](https://www.runsonwhat.com/reverse/mandrill) | Email Delivery | Email records | | | [Exclaimer](https://www.runsonwhat.com/reverse/exclaimer) | Workspace | Email records | | | [OneTrust](https://www.runsonwhat.com/reverse/onetrust) | Security & Compliance | Website code | | | [Mimecast](https://www.runsonwhat.com/reverse/mimecast) | Security & Compliance | Email records | | | [UserWay](https://www.runsonwhat.com/reverse/userway) | Security & Compliance | Website code | | | [Imperva](https://www.runsonwhat.com/reverse/imperva) | Security & Compliance | Custom domain, Website code | | ## Recent changes at Lumen - 2026-11-12: started using [llms.txt](https://www.runsonwhat.com/reverse/llms-txt) ## FAQ ### What tools does Lumen use? As of November 2026, runsonwhat has found 36 tools at Lumen (lumen.ca) in public records. Edge & Hosting: Cloudflare, Amazon Web Services and Microsoft Azure. Application: jQuery, Google Fonts and Flipsnack. Data & Observability: Google Analytics, Google Tag Manager and Microsoft Clarity. Go-to-market: Google Ads, Meta Pixel and LinkedIn Insight Tag. Company Ops: Microsoft 365, reCAPTCHA and Apple Business. Last checked November 12, 2026. ### What cloud does Lumen run on? Lumen uses Amazon Web Services for hosting and cloud infrastructure, alongside Microsoft Azure, according to runsonwhat (November 2026). runsonwhat found Amazon Web Services through Amazon Web Services code on lumen.ca. Amazon Web Services is used by 147,576 companies runsonwhat tracks. ### What CRM does Lumen use? Lumen uses HubSpot for its CRM, alongside CallRail, according to runsonwhat (November 2026). runsonwhat found HubSpot through email records that authorize HubSpot and a subdomain, and Lumen has used it since at least March 2021. HubSpot is used by 97,778 companies runsonwhat tracks. ### What email provider does Lumen use? Lumen uses Microsoft 365 for email and office software, alongside Apple Business and Exclaimer, according to runsonwhat (November 2026). runsonwhat found Microsoft 365 through a DNS verification record for Microsoft 365 and email records. Microsoft 365 is used by 735,561 companies runsonwhat tracks. ### What does Lumen use for customer support? Lumen uses Zendesk for customer support and documentation, according to runsonwhat (November 2026). runsonwhat found Zendesk through a subdomain that points at Zendesk, and Lumen has used it since at least May 2023. Zendesk is used by 43,724 companies runsonwhat tracks. ### What analytics tools does Lumen use? Lumen uses Google Analytics for analytics, alongside Google Tag Manager, Microsoft Clarity and Hotjar, according to runsonwhat (November 2026). runsonwhat found Google Analytics through Google Analytics code on lumen.ca. Google Analytics is used by 904,012 companies runsonwhat tracks. ### How long has Lumen used Marketo? Lumen has used Marketo since at least July 2020, going by the first public certificate of the lumen.ca subdomain that points at Marketo. Other long-running tools at Lumen include HubSpot (since March 2021), HubSpot CMS (since March 2021) and Zendesk (since May 2023). ### Does Lumen use jQuery? Yes. runsonwhat found jQuery at Lumen through jQuery code on lumen.ca. jQuery is a Frontend tool used by 927,248 companies runsonwhat tracks. ### Has Lumen changed tools recently? Yes. On runsonwhat's rechecks, Lumen started using llms.txt (latest on November 12, 2026). A change counts only between two checks of lumen.ca done the same way. ### Which companies have a tech stack similar to Lumen's? The companies with the stacks most like Lumen's are 7 for all Mankind, Compass, Tender Service SRL (licitatie-Publica.ro) and Licitaciones.es, according to runsonwhat (November 2026). Each shares 2 to 18 tools with Lumen, and rare tools count for more than common ones like Google Workspace, so the match reflects real stack choices. ### How does runsonwhat know what Lumen uses? runsonwhat reads public records only. Of the 36 tools at Lumen, 20 were found through code on lumen.ca, 6 through DNS records, 5 through email records, 4 through subdomains that point at the vendor and 1 through website configuration files. A tool is listed only when a direct record backs it up; DNS is rechecked weekly and lumen.ca about monthly. --- Source: runsonwhat, https://www.runsonwhat.com/company/lumen.ca (updated November 2026). Counts are companies with direct public evidence of the tool (DNS records, certificates, website code, a real-browser crawl, subprocessor lists), so they are lower bounds. Methodology: https://www.runsonwhat.com/methodology.