# What does Intercom use? Intercom (intercom.help) shows public evidence of 25 tools, according to runsonwhat (last checked 2026-10-25). - LinkedIn: https://www.linkedin.com/company/intercom ## Edge & Hosting | Tool | Category | Evidence | Since | |---|---|---|---| | [Amazon Route 53](https://www.runsonwhat.com/reverse/route53) | DNS | DNS records | | | [Amazon CloudFront](https://www.runsonwhat.com/reverse/cloudfront) | CDN & Edge | Website code | | | [Vercel](https://www.runsonwhat.com/reverse/vercel) | Hosting & Cloud | Website code | | ## Application | Tool | Category | Evidence | Since | |---|---|---|---| | [Tailwind CSS](https://www.runsonwhat.com/reverse/tailwind) | Frontend | Website code | | | [Next.js](https://www.runsonwhat.com/reverse/nextjs) | Frontend | Website code | | ## Data & Observability | Tool | Category | Evidence | Since | |---|---|---|---| | [Google Analytics](https://www.runsonwhat.com/reverse/ga) | Analytics | Website code | | | [Sentry](https://www.runsonwhat.com/reverse/sentry) | Monitoring | Website code | | | [Hotjar](https://www.runsonwhat.com/reverse/hotjar) | Analytics | Website code | | ## Go-to-market | Tool | Category | Evidence | Since | |---|---|---|---| | [Google Ads](https://www.runsonwhat.com/reverse/google-ads) | Ads & Pixels | Website code | | | [Meta Pixel](https://www.runsonwhat.com/reverse/meta-pixel) | Ads & Pixels | Website code | | | [LinkedIn Insight Tag](https://www.runsonwhat.com/reverse/linkedin-insight) | Ads & Pixels | Website code | | | [Microsoft Ads](https://www.runsonwhat.com/reverse/bing-ads) | Ads & Pixels | Website code | | | [The Trade Desk](https://www.runsonwhat.com/reverse/tradedesk) | Ads & Pixels | Website code | | | [Reddit Ads](https://www.runsonwhat.com/reverse/reddit-ads) | Ads & Pixels | Website code | | | [StackAdapt](https://www.runsonwhat.com/reverse/stackadapt) | Ads & Pixels | Website code | | | [Marketo](https://www.runsonwhat.com/reverse/marketo) | Marketing | Website code | | | [Sanity](https://www.runsonwhat.com/reverse/sanity) | Website & CMS | Website code | | | [6sense](https://www.runsonwhat.com/reverse/sixsense) | Sales & CRM | Website code | | | [Influ2](https://www.runsonwhat.com/reverse/influ2) | Ads & Pixels | Website code | | ## Company Ops | Tool | Category | Evidence | Since | |---|---|---|---| | [Amazon SES](https://www.runsonwhat.com/reverse/ses) | Email Delivery | Email records | | | [OneTrust](https://www.runsonwhat.com/reverse/onetrust) | Security & Compliance | Website code | | | [Bugcrowd](https://www.runsonwhat.com/reverse/bugcrowd) | Security & Compliance | Website config | | ## Recent changes at Intercom - 2026-10-25: started using [Microsoft Ads](https://www.runsonwhat.com/reverse/bing-ads) - 2026-10-25: started using [Bing Webmaster](https://www.runsonwhat.com/reverse/bing-wmt) - 2026-10-25: started using [Bugcrowd](https://www.runsonwhat.com/reverse/bugcrowd) - 2026-10-25: started using [Amazon CloudFront](https://www.runsonwhat.com/reverse/cloudfront) - 2026-10-25: started using [Google Analytics](https://www.runsonwhat.com/reverse/ga) - 2026-10-25: started using [Google Ads](https://www.runsonwhat.com/reverse/google-ads) - 2026-10-25: started using [Hotjar](https://www.runsonwhat.com/reverse/hotjar) - 2026-10-25: started using [Influ2](https://www.runsonwhat.com/reverse/influ2) - 2026-10-25: started using [LinkedIn Insight Tag](https://www.runsonwhat.com/reverse/linkedin-insight) - 2026-10-25: started using [llms.txt](https://www.runsonwhat.com/reverse/llms-txt) - 2026-10-25: started using [Marketo](https://www.runsonwhat.com/reverse/marketo) - 2026-10-25: started using [Meta Pixel](https://www.runsonwhat.com/reverse/meta-pixel) ## FAQ ### What tools does Intercom use? As of November 2026, runsonwhat has found 25 tools at Intercom (intercom.help) in public records. Edge & Hosting: Amazon Route 53, Amazon CloudFront and Vercel. Application: Tailwind CSS and Next.js. Data & Observability: Google Analytics, Sentry and Hotjar. Go-to-market: Google Ads, Meta Pixel and LinkedIn Insight Tag. Company Ops: Amazon SES, OneTrust and Bugcrowd. Last checked October 25, 2026. ### What cloud does Intercom run on? Intercom uses Vercel for hosting and cloud infrastructure, according to runsonwhat (November 2026). runsonwhat found Vercel through Vercel code on intercom.help. Vercel is used by 50,007 companies runsonwhat tracks. ### What sales tools does Intercom use? The sales tools runsonwhat has found at Intercom are 6sense (November 2026); no CRM shows up in Intercom's public records. runsonwhat found 6sense through 6sense code on intercom.help. 6sense is used by 3,272 companies runsonwhat tracks. ### What analytics tools does Intercom use? Intercom uses Google Analytics for analytics, alongside Hotjar, according to runsonwhat (November 2026). runsonwhat found Google Analytics through Google Analytics code on intercom.help. Google Analytics is used by 899,768 companies runsonwhat tracks. ### What is Intercom's website built with? Intercom uses Sanity for its website, according to runsonwhat (November 2026). runsonwhat found Sanity through Sanity code on intercom.help. Sanity is used by 5,144 companies runsonwhat tracks. ### What marketing software does Intercom use? Intercom uses Marketo for marketing, according to runsonwhat (November 2026). runsonwhat found Marketo through Marketo code on intercom.help. Marketo is used by 8,986 companies runsonwhat tracks. ### Does Intercom use Google Ads? Yes. runsonwhat found Google Ads at Intercom through Google Ads code on intercom.help. Google Ads is a Ads & Pixels tool used by 538,898 companies runsonwhat tracks. ### Has Intercom changed tools recently? Yes. On runsonwhat's rechecks, Intercom started using Microsoft Ads, Bing Webmaster and Bugcrowd (latest on October 25, 2026). A change counts only between two checks of intercom.help done the same way. ### Which companies have a tech stack similar to Intercom's? The companies with the stacks most like Intercom's are Zuora, Lightspeed, Amplitude and Sardine AI - The Agentic Risk Platform to Fight Financial Crime, according to runsonwhat (November 2026). Each shares 12 to 20 tools with Intercom, and rare tools count for more than common ones like Google Workspace, so the match reflects real stack choices. ### How does runsonwhat know what Intercom uses? runsonwhat reads public records only. Of the 25 tools at Intercom, 20 were found through code on intercom.help, 2 through DNS records, 2 through website configuration files and 1 through email records. A tool is listed only when a direct record backs it up; DNS is rechecked weekly and intercom.help about monthly. --- Source: runsonwhat, https://www.runsonwhat.com/company/intercom.help (updated November 2026). Counts are companies with direct public evidence of the tool (DNS records, certificates, website code, a real-browser crawl, subprocessor lists), so they are lower bounds. Methodology: https://www.runsonwhat.com/methodology.