# What does Hang Seng Bank use?

Hang Seng Bank (hangseng.com) shows public evidence of 23 tools, according to runsonwhat (last checked 2026-11-10).

- Industry: Financial Services
- Based in: China
- Founded: 1933
- LinkedIn: https://www.linkedin.com/company/hang-seng-bank

## Edge & Hosting

| Tool | Category | Evidence | Since |
|---|---|---|---|
| [Amazon Web Services](https://www.runsonwhat.com/reverse/aws) | Hosting & Cloud | Website code |  |
| [Amazon CloudFront](https://www.runsonwhat.com/reverse/cloudfront) | CDN & Edge | Custom domain, Website code |  |

## Application

| Tool | Category | Evidence | Since |
|---|---|---|---|
| [jQuery](https://www.runsonwhat.com/reverse/jquery) | Frontend | Website code |  |

## Data & Observability

| Tool | Category | Evidence | Since |
|---|---|---|---|
| [Optimizely](https://www.runsonwhat.com/reverse/optimizely) | Flags & Experiments | Website code |  |
| [Tealium](https://www.runsonwhat.com/reverse/tealium) | Data Pipeline | Website code |  |
| [Pendo](https://www.runsonwhat.com/reverse/pendo) | Analytics | DNS verification records |  |
| [Lytics](https://www.runsonwhat.com/reverse/lytics) | Data Pipeline | Website code |  |
| [AppDynamics](https://www.runsonwhat.com/reverse/appdynamics) | Analytics | Website code |  |

## Go-to-market

| Tool | Category | Evidence | Since |
|---|---|---|---|
| [WhatsApp Business](https://www.runsonwhat.com/reverse/whatsapp) | Support & Docs | Website code |  |
| [Microsoft Ads](https://www.runsonwhat.com/reverse/bing-ads) | Ads & Pixels | Website code |  |
| [Adobe Experience Manager](https://www.runsonwhat.com/reverse/adobe-aem) | Website & CMS | Website code |  |
| [LivePerson](https://www.runsonwhat.com/reverse/liveperson) | Support & Docs | Website code |  |

## Company Ops

| Tool | Category | Evidence | Since |
|---|---|---|---|
| [Atlassian](https://www.runsonwhat.com/reverse/atlassian) | Dev Tools | DNS verification records |  |
| [Proofpoint](https://www.runsonwhat.com/reverse/proofpoint) | Security & Compliance | Email records |  |
| [Adobe](https://www.runsonwhat.com/reverse/adobe) | Collaboration | DNS verification records |  |
| [Webex](https://www.runsonwhat.com/reverse/webex) | Collaboration | DNS verification records |  |
| [Jamf](https://www.runsonwhat.com/reverse/jamf) | Security & Compliance | DNS verification records |  |
| [Tencent Exmail](https://www.runsonwhat.com/reverse/tencent-exmail) | Workspace | DNS verification records |  |
| [Wiz](https://www.runsonwhat.com/reverse/wiz) | Security & Compliance | DNS verification records |  |
| [ThreatMetrix](https://www.runsonwhat.com/reverse/threatmetrix) | Security & Compliance | Custom domain | 2021-08 |
| [BioCatch](https://www.runsonwhat.com/reverse/biocatch) | Security & Compliance | Custom domain | 2021-08 |

## FAQ

### What tools does Hang Seng Bank use?

As of November 2026, runsonwhat has found 23 tools at Hang Seng Bank (hangseng.com) in public records. Edge & Hosting: Amazon Web Services and Amazon CloudFront. Application: jQuery. Data & Observability: Optimizely, Tealium and Pendo. Go-to-market: WhatsApp Business, Microsoft Ads and Adobe Experience Manager. Company Ops: Atlassian, Proofpoint and Adobe. Last checked November 10, 2026.

### What cloud does Hang Seng Bank run on?

Hang Seng Bank uses Amazon Web Services for hosting and cloud infrastructure, according to runsonwhat (November 2026). runsonwhat found Amazon Web Services through Amazon Web Services code on hangseng.com. Amazon Web Services is used by 147,631 companies runsonwhat tracks.

### What email provider does Hang Seng Bank use?

Hang Seng Bank uses Tencent Exmail for email and office software, according to runsonwhat (November 2026). runsonwhat found Tencent Exmail through a DNS verification record for Tencent Exmail. Tencent Exmail is used by 6,454 companies runsonwhat tracks.

### What does Hang Seng Bank use for customer support?

Hang Seng Bank uses WhatsApp Business for customer support and documentation, alongside LivePerson, according to runsonwhat (November 2026). runsonwhat found WhatsApp Business through WhatsApp Business code on hangseng.com. WhatsApp Business is used by 139,037 companies runsonwhat tracks.

### What analytics tools does Hang Seng Bank use?

Hang Seng Bank uses Pendo for analytics, alongside AppDynamics, according to runsonwhat (November 2026). runsonwhat found Pendo through a DNS verification record for Pendo. Pendo is used by 1,878 companies runsonwhat tracks.

### What is Hang Seng Bank's website built with?

Hang Seng Bank uses Adobe Experience Manager for its website, according to runsonwhat (November 2026). runsonwhat found Adobe Experience Manager through Adobe Experience Manager code on hangseng.com. Adobe Experience Manager is used by 4,223 companies runsonwhat tracks.

### How long has Hang Seng Bank used ThreatMetrix?

Hang Seng Bank has used ThreatMetrix since at least August 2021, going by the first public certificate of the hangseng.com subdomain that points at ThreatMetrix. Other long-running tools at Hang Seng Bank include BioCatch (since August 2021).

### Does Hang Seng Bank use jQuery?

Yes. runsonwhat found jQuery at Hang Seng Bank through jQuery code on hangseng.com. jQuery is a Frontend tool used by 927,257 companies runsonwhat tracks.

### Which companies have a tech stack similar to Hang Seng Bank's?

The companies with the stacks most like Hang Seng Bank's are HSBC Hong Kong, Hsbc Life (uk), First Direct and HSBC Mexico, according to runsonwhat (November 2026). Each shares 12 to 20 tools with Hang Seng Bank, and rare tools count for more than common ones like Google Workspace, so the match reflects real stack choices.

### How does runsonwhat know what Hang Seng Bank uses?

runsonwhat reads public records only. Of the 23 tools at Hang Seng Bank, 11 were found through code on hangseng.com, 8 through DNS records, 3 through subdomains that point at the vendor and 1 through email records. A tool is listed only when a direct record backs it up; DNS is rechecked weekly and hangseng.com about monthly.


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Source: runsonwhat, https://www.runsonwhat.com/company/hangseng.com (updated November 2026). Counts are companies with direct public evidence of the tool (DNS records, certificates, website code, a real-browser crawl, subprocessor lists), so they are lower bounds. Methodology: https://www.runsonwhat.com/methodology.
