# What does Gem use?

Gem (gem.co) shows public evidence of 10 tools, according to runsonwhat (last checked 2026-10-20).

- Industry: Financial Services
- Size: 11–50 employees
- Based in: Venice, United States
- Founded: 2013
- LinkedIn: https://www.linkedin.com/company/gem-hq

## Edge & Hosting

| Tool | Category | Evidence | Since |
|---|---|---|---|
| [Amazon Web Services](https://www.runsonwhat.com/reverse/aws) | Hosting & Cloud | Custom domain |  |
| [Amazon Route 53](https://www.runsonwhat.com/reverse/route53) | DNS | DNS records |  |
| [Google Cloud](https://www.runsonwhat.com/reverse/gcp) | Hosting & Cloud | Custom domain |  |
| [Amazon CloudFront](https://www.runsonwhat.com/reverse/cloudfront) | CDN & Edge | Custom domain |  |

## Go-to-market

| Tool | Category | Evidence | Since |
|---|---|---|---|
| [Freshdesk](https://www.runsonwhat.com/reverse/freshdesk) | Support & Docs | Email records |  |
| [ReadMe](https://www.runsonwhat.com/reverse/readme) | Support & Docs | Custom domain |  |

## Company Ops

| Tool | Category | Evidence | Since |
|---|---|---|---|
| [Google Workspace](https://www.runsonwhat.com/reverse/google-workspace) | Workspace | Email records |  |
| [SendGrid](https://www.runsonwhat.com/reverse/sendgrid) | Email Delivery | Email records |  |
| [dmarcian](https://www.runsonwhat.com/reverse/dmarcian) | Security & Compliance | Email records |  |

## FAQ

### What tools does Gem use?

As of October 2026, runsonwhat has found 10 tools at Gem (gem.co) in public records. Edge & Hosting: Amazon Web Services, Amazon Route 53 and Google Cloud. Go-to-market: Freshdesk and ReadMe. Company Ops: Google Workspace, SendGrid and dmarcian. Last checked October 20, 2026.

### What cloud does Gem run on?

Gem uses Amazon Web Services for hosting and cloud infrastructure, alongside Google Cloud, according to runsonwhat (October 2026). runsonwhat found Amazon Web Services through a subdomain that points at Amazon Web Services. Amazon Web Services is used by 145,819 companies runsonwhat tracks.

### What email provider does Gem use?

Gem uses Google Workspace for email and office software, according to runsonwhat (October 2026). runsonwhat found Google Workspace through email records that authorize Google Workspace. Google Workspace is used by 403,705 companies runsonwhat tracks.

### What does Gem use for customer support?

Gem uses Freshdesk for customer support and documentation, alongside ReadMe, according to runsonwhat (October 2026). runsonwhat found Freshdesk through email records that authorize Freshdesk. Freshdesk is used by 12,574 companies runsonwhat tracks.

### Does Gem use SendGrid?

Yes. runsonwhat found SendGrid at Gem through email records that authorize SendGrid. SendGrid is a Email Delivery tool used by 193,815 companies runsonwhat tracks.

### Which companies have a tech stack similar to Gem's?

The companies with the stacks most like Gem's are StraitsX Payment Services Pte., Takenos, Sicredi and Katapult, according to runsonwhat (October 2026). Each shares 3 to 6 tools with Gem, and rare tools count for more than common ones like Google Workspace, so the match reflects real stack choices.

### How does runsonwhat know what Gem uses?

runsonwhat reads public records only. Of the 10 tools at Gem, 4 were found through email records, 4 through subdomains that point at the vendor and 2 through DNS records. A tool is listed only when a direct record backs it up; DNS is rechecked weekly and gem.co about monthly.


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Source: runsonwhat, https://www.runsonwhat.com/company/gem.co (updated October 2026). Counts are companies with direct public evidence of the tool (DNS records, certificates, website code, a real-browser crawl, subprocessor lists), so they are lower bounds. Methodology: https://www.runsonwhat.com/methodology.