# What does Factory use? Factory (factory.ai) shows public evidence of 32 tools, according to runsonwhat (last checked 2026-11-06). - Industry: Software - Size: 11–50 employees - Based in: San Francisco, United States - Founded: 2023 - LinkedIn: https://www.linkedin.com/company/factory-hq ## Edge & Hosting | Tool | Category | Evidence | Since | |---|---|---|---| | [Cloudflare](https://www.runsonwhat.com/reverse/cloudflare) | CDN & Edge | DNS verification records, Website code | | | [Amazon Web Services](https://www.runsonwhat.com/reverse/aws) | Hosting & Cloud | Website code | | | [Amazon Route 53](https://www.runsonwhat.com/reverse/route53) | DNS | DNS records | | | [Vercel](https://www.runsonwhat.com/reverse/vercel) | Hosting & Cloud | Custom domain, DNS verification records, DNS records, Website code | 2023-06 | ## Application | Tool | Category | Evidence | Since | |---|---|---|---| | [GSAP](https://www.runsonwhat.com/reverse/gsap) | Media & UI | Website code | | | [React](https://www.runsonwhat.com/reverse/react) | Frontend | Website code | | | [Tailwind CSS](https://www.runsonwhat.com/reverse/tailwind) | Frontend | Website code | | | [Next.js](https://www.runsonwhat.com/reverse/nextjs) | Frontend | Website code | | | [OpenAI](https://www.runsonwhat.com/reverse/openai) | AI | DNS verification records | | | [Stripe](https://www.runsonwhat.com/reverse/stripe) | Payments & Billing | DNS verification records, Website code | | | [WorkOS](https://www.runsonwhat.com/reverse/workos) | Auth & Identity | Custom domain | 2024-02 | ## Data & Observability | Tool | Category | Evidence | Since | |---|---|---|---| | [Google Analytics](https://www.runsonwhat.com/reverse/ga) | Analytics | Website code | | | [Google Tag Manager](https://www.runsonwhat.com/reverse/gtm) | Analytics | Website code | | | [Atlassian Statuspage](https://www.runsonwhat.com/reverse/statuspage) | Monitoring | Custom domain | 2023-11 | ## Go-to-market | Tool | Category | Evidence | Since | |---|---|---|---| | [Google Ads](https://www.runsonwhat.com/reverse/google-ads) | Ads & Pixels | Website code | | | [LinkedIn Insight Tag](https://www.runsonwhat.com/reverse/linkedin-insight) | Ads & Pixels | Website code | | | [Webflow](https://www.runsonwhat.com/reverse/webflow) | Website & CMS | DNS verification records | | | [X Ads](https://www.runsonwhat.com/reverse/x-ads) | Ads & Pixels | Website code | | | [Common Room](https://www.runsonwhat.com/reverse/commonroom) | Sales & CRM | Website code | | | [Pylon](https://www.runsonwhat.com/reverse/pylon) | Support & Docs | DNS verification records | | ## Company Ops | Tool | Category | Evidence | Since | |---|---|---|---| | [Microsoft 365](https://www.runsonwhat.com/reverse/microsoft-365) | Workspace | DNS verification records | | | [Google Workspace](https://www.runsonwhat.com/reverse/google-workspace) | Workspace | Email records | | | [SendGrid](https://www.runsonwhat.com/reverse/sendgrid) | Email Delivery | Email records | | | [Resend](https://www.runsonwhat.com/reverse/resend) | Email Delivery | Email records | | | [DocuSign](https://www.runsonwhat.com/reverse/docusign) | Finance & Legal | DNS verification records | | | [Zoom](https://www.runsonwhat.com/reverse/zoom) | Collaboration | DNS verification records | | | [Slack](https://www.runsonwhat.com/reverse/slack) | Collaboration | DNS verification records | | | [Notion](https://www.runsonwhat.com/reverse/notion) | Collaboration | DNS verification records | | | [Rippling](https://www.runsonwhat.com/reverse/rippling) | People & HR | DNS verification records | | | [Linear](https://www.runsonwhat.com/reverse/linear) | Dev Tools | DNS verification records | | ## Recent changes at Factory - 2026-11-06: started using again [DocuSign](https://www.runsonwhat.com/reverse/docusign) - 2026-11-06: started using again [Google Search Console](https://www.runsonwhat.com/reverse/gsc) - 2026-11-06: started using again [Linear](https://www.runsonwhat.com/reverse/linear) - 2026-11-06: started using again [Microsoft 365](https://www.runsonwhat.com/reverse/microsoft-365) - 2026-11-06: started using again [Notion](https://www.runsonwhat.com/reverse/notion) - 2026-11-06: started using [OpenAI](https://www.runsonwhat.com/reverse/openai) - 2026-11-06: started using again [Pylon](https://www.runsonwhat.com/reverse/pylon) - 2026-11-06: started using again [Rippling](https://www.runsonwhat.com/reverse/rippling) - 2026-11-06: started using again [Slack](https://www.runsonwhat.com/reverse/slack) - 2026-11-06: started using again [Webflow](https://www.runsonwhat.com/reverse/webflow) - 2026-11-06: started using again [Zoom](https://www.runsonwhat.com/reverse/zoom) - 2026-11-02: stopped using [Notion](https://www.runsonwhat.com/reverse/notion) ## FAQ ### What tools does Factory use? As of November 2026, runsonwhat has found 32 tools at Factory (factory.ai) in public records. Edge & Hosting: Cloudflare, Amazon Web Services and Amazon Route 53. Application: GSAP, React and Tailwind CSS. Data & Observability: Google Analytics, Google Tag Manager and Atlassian Statuspage. Go-to-market: Google Ads, LinkedIn Insight Tag and Webflow. Company Ops: Microsoft 365, Google Workspace and SendGrid. Last checked November 6, 2026. ### What cloud does Factory run on? Factory uses Amazon Web Services for hosting and cloud infrastructure, alongside Vercel, according to runsonwhat (November 2026). runsonwhat found Amazon Web Services through Amazon Web Services code on factory.ai. Amazon Web Services is used by 147,465 companies runsonwhat tracks. ### What sales tools does Factory use? The sales tools runsonwhat has found at Factory are Common Room (November 2026); no CRM shows up in Factory's public records. runsonwhat found Common Room through Common Room code on factory.ai. Common Room is used by 427 companies runsonwhat tracks. ### What email provider does Factory use? Factory uses Microsoft 365 for email and office software, alongside Google Workspace, according to runsonwhat (November 2026). runsonwhat found Microsoft 365 through a DNS verification record for Microsoft 365. Microsoft 365 is used by 734,158 companies runsonwhat tracks. ### What does Factory use for customer support? Factory uses Pylon for customer support and documentation, according to runsonwhat (November 2026). runsonwhat found Pylon through a DNS verification record for Pylon. Pylon is used by 155 companies runsonwhat tracks. ### What payment provider does Factory use? Factory uses Stripe for payments and billing, according to runsonwhat (November 2026). runsonwhat found Stripe through a DNS verification record for Stripe and code on factory.ai. Stripe is used by 31,411 companies runsonwhat tracks. ### How long has Factory used Vercel? Factory has used Vercel since at least June 2023, going by the first public certificate of the factory.ai subdomain that points at Vercel. Other long-running tools at Factory include Atlassian Statuspage (since November 2023) and WorkOS (since February 2024). ### Does Factory use Cloudflare? Yes. runsonwhat found Cloudflare at Factory through a DNS verification record for Cloudflare and code on factory.ai. Cloudflare is a CDN & Edge tool used by 733,282 companies runsonwhat tracks. ### Does Factory use AI tools? Yes. runsonwhat has found OpenAI at Factory; OpenAI, for example, through a DNS verification record for OpenAI. AI services called only from servers leave no public trace, so Factory may use more AI tools than these. ### Has Factory changed tools recently? Yes. On runsonwhat's rechecks, Factory started using DocuSign, Google Search Console and Linear (latest on November 6, 2026) and stopped using Notion, Webflow and DocuSign (latest on November 2, 2026). A change counts only between two checks of factory.ai done the same way. ### Which companies have a tech stack similar to Factory's? The companies with the stacks most like Factory's are Voxel51, Dust, Baseten and Trunk, according to runsonwhat (November 2026). Each shares 14 to 19 tools with Factory, and rare tools count for more than common ones like Google Workspace, so the match reflects real stack choices. ### How does runsonwhat know what Factory uses? runsonwhat reads public records only. Of the 32 tools at Factory, 14 were found through DNS records, 11 through code on factory.ai, 3 through email records, 3 through subdomains that point at the vendor and 1 through website configuration files. A tool is listed only when a direct record backs it up; DNS is rechecked weekly and factory.ai about monthly. --- Source: runsonwhat, https://www.runsonwhat.com/company/factory.ai (updated November 2026). Counts are companies with direct public evidence of the tool (DNS records, certificates, website code, a real-browser crawl, subprocessor lists), so they are lower bounds. Methodology: https://www.runsonwhat.com/methodology.