# What does eGain use? eGain (egain.com) shows public evidence of 31 tools, according to runsonwhat (last checked 2026-10-20). - Industry: Software - Size: 201–1,000 employees - Based in: Sunnyvale, United States - Founded: 1997 - LinkedIn: https://www.linkedin.com/company/egain-corporation ## Edge & Hosting | Tool | Category | Evidence | Since | |---|---|---|---| | [Cloudflare](https://www.runsonwhat.com/reverse/cloudflare) | CDN & Edge | Website code | | | [Amazon Web Services](https://www.runsonwhat.com/reverse/aws) | Hosting & Cloud | Custom domain, Website code | 2015-02 | | [Amazon Route 53](https://www.runsonwhat.com/reverse/route53) | DNS | DNS records | | | [Amazon CloudFront](https://www.runsonwhat.com/reverse/cloudfront) | CDN & Edge | Custom domain | 2021-05 | | [WP Engine](https://www.runsonwhat.com/reverse/wpengine) | Hosting & Cloud | Custom domain, Website code | | ## Application | Tool | Category | Evidence | Since | |---|---|---|---| | [jQuery](https://www.runsonwhat.com/reverse/jquery) | Frontend | Website code | | | [Google Fonts](https://www.runsonwhat.com/reverse/google-fonts) | Media & UI | Website code | | | [Font Awesome](https://www.runsonwhat.com/reverse/fontawesome) | Media & UI | Website code | | | [Vimeo](https://www.runsonwhat.com/reverse/vimeo) | Media & UI | Website code | | | [YouTube](https://www.runsonwhat.com/reverse/youtube) | Media & UI | Website code | | ## Data & Observability | Tool | Category | Evidence | Since | |---|---|---|---| | [Google Analytics](https://www.runsonwhat.com/reverse/ga) | Analytics | Website code | | | [Google Tag Manager](https://www.runsonwhat.com/reverse/gtm) | Analytics | Website code | | | [Microsoft Clarity](https://www.runsonwhat.com/reverse/clarity) | Analytics | Website code | | ## Go-to-market | Tool | Category | Evidence | Since | |---|---|---|---| | [WordPress](https://www.runsonwhat.com/reverse/wordpress) | Website & CMS | Website code | | | [Google Ads](https://www.runsonwhat.com/reverse/google-ads) | Ads & Pixels | Website code | | | [Yoast SEO](https://www.runsonwhat.com/reverse/yoast) | Website & CMS | Website code | | | [LinkedIn Insight Tag](https://www.runsonwhat.com/reverse/linkedin-insight) | Ads & Pixels | Website code | | | [HubSpot](https://www.runsonwhat.com/reverse/hubspot) | Sales & CRM | Custom domain, Email records, Website code | 2019-04 | | [HubSpot CMS](https://www.runsonwhat.com/reverse/hubspot-cms) | Website & CMS | Custom domain | 2019-04 | | [StackAdapt](https://www.runsonwhat.com/reverse/stackadapt) | Ads & Pixels | Website code | | | [Unbounce](https://www.runsonwhat.com/reverse/unbounce) | Website & CMS | Custom domain | 2020-07 | | [Discourse](https://www.runsonwhat.com/reverse/discourse) | Support & Docs | Custom domain | 2021-11 | ## Company Ops | Tool | Category | Evidence | Since | |---|---|---|---| | [Microsoft 365](https://www.runsonwhat.com/reverse/microsoft-365) | Workspace | DNS verification records, Email records, Website code | | | [Google Workspace](https://www.runsonwhat.com/reverse/google-workspace) | Workspace | Email records | | | [Apple Business](https://www.runsonwhat.com/reverse/apple) | Workspace | DNS verification records | | | [Atlassian](https://www.runsonwhat.com/reverse/atlassian) | Dev Tools | DNS verification records | | | [CookieYes](https://www.runsonwhat.com/reverse/cookieyes) | Security & Compliance | Website code | | | [Zoom](https://www.runsonwhat.com/reverse/zoom) | Collaboration | DNS verification records | | | [Smartsheet](https://www.runsonwhat.com/reverse/smartsheet) | Collaboration | DNS verification records | | | [Docebo](https://www.runsonwhat.com/reverse/docebo) | People & HR | Email records | | ## FAQ ### What tools does eGain use? As of October 2026, runsonwhat has found 31 tools at eGain (egain.com) in public records. Edge & Hosting: Cloudflare, Amazon Web Services and Amazon Route 53. Application: jQuery, Google Fonts and Font Awesome. Data & Observability: Google Analytics, Google Tag Manager and Microsoft Clarity. Go-to-market: WordPress, Google Ads and Yoast SEO. Company Ops: Microsoft 365, Google Workspace and Apple Business. Last checked October 20, 2026. ### What cloud does eGain run on? eGain uses Amazon Web Services for hosting and cloud infrastructure, alongside WP Engine, according to runsonwhat (October 2026). runsonwhat found Amazon Web Services through a subdomain that points at Amazon Web Services and code on egain.com, and eGain has used it since at least February 2015. Amazon Web Services is used by 145,463 companies runsonwhat tracks. ### What CRM does eGain use? eGain uses HubSpot for its CRM, according to runsonwhat (October 2026). runsonwhat found HubSpot through a subdomain that points at HubSpot and email records, and eGain has used it since at least April 2019. HubSpot is used by 93,596 companies runsonwhat tracks. ### What email provider does eGain use? eGain uses Microsoft 365 for email and office software, alongside Google Workspace and Apple Business, according to runsonwhat (October 2026). runsonwhat found Microsoft 365 through a DNS verification record for Microsoft 365 and email records. Microsoft 365 is used by 709,015 companies runsonwhat tracks. ### What does eGain use for customer support? eGain uses Discourse for customer support and documentation, according to runsonwhat (October 2026). runsonwhat found Discourse through a subdomain that points at Discourse, and eGain has used it since at least November 2021. Discourse is used by 721 companies runsonwhat tracks. ### What analytics tools does eGain use? eGain uses Google Analytics for analytics, alongside Google Tag Manager and Microsoft Clarity, according to runsonwhat (October 2026). runsonwhat found Google Analytics through Google Analytics code on egain.com. Google Analytics is used by 873,867 companies runsonwhat tracks. ### How long has eGain used Amazon Web Services? eGain has used Amazon Web Services since at least February 2015, going by the first public certificate of the egain.com subdomain that points at Amazon Web Services. Other long-running tools at eGain include HubSpot (since April 2019), HubSpot CMS (since April 2019) and Unbounce (since July 2020). ### Does eGain use jQuery? Yes. runsonwhat found jQuery at eGain through jQuery code on egain.com. jQuery is a Frontend tool used by 911,425 companies runsonwhat tracks. ### Which companies have a tech stack similar to eGain's? The companies with the stacks most like eGain's are Elastic, Fireblocks, InfluxData and EfficientIP, according to runsonwhat (October 2026). Each shares 17 to 22 tools with eGain, and rare tools count for more than common ones like Google Workspace, so the match reflects real stack choices. ### How does runsonwhat know what eGain uses? runsonwhat reads public records only. Of the 31 tools at eGain, 15 were found through code on egain.com, 7 through DNS records, 7 through subdomains that point at the vendor and 2 through email records. A tool is listed only when a direct record backs it up; DNS is rechecked weekly and egain.com about monthly. --- Source: runsonwhat, https://www.runsonwhat.com/company/egain.com (updated October 2026). Counts are companies with direct public evidence of the tool (DNS records, certificates, website code, a real-browser crawl, subprocessor lists), so they are lower bounds. Methodology: https://www.runsonwhat.com/methodology.