# What does Chatwoot use? Chatwoot (chatwoot.com) shows public evidence of 27 tools, according to runsonwhat (last checked 2026-11-06). - Industry: Operations - Size: 11–50 employees - Based in: San Francisco, United States - Founded: 2020 - LinkedIn: https://www.linkedin.com/company/chatwoot ## Edge & Hosting | Tool | Category | Evidence | Since | |---|---|---|---| | [Amazon Web Services](https://www.runsonwhat.com/reverse/aws) | Hosting & Cloud | Custom domain, Website code | 2019-01 | | [Amazon Route 53](https://www.runsonwhat.com/reverse/route53) | DNS | DNS records | | | [Vercel](https://www.runsonwhat.com/reverse/vercel) | Hosting & Cloud | Custom domain, DNS verification records | 2020-03 | | [Netlify](https://www.runsonwhat.com/reverse/netlify) | Hosting & Cloud | Custom domain, Website code | | ## Application | Tool | Category | Evidence | Since | |---|---|---|---| | [Tailwind CSS](https://www.runsonwhat.com/reverse/tailwind) | Frontend | Website code | | | [Vue.js](https://www.runsonwhat.com/reverse/vue) | Frontend | Website code | | | [Nuxt](https://www.runsonwhat.com/reverse/nuxt) | Frontend | Website code | | | [Twilio](https://www.runsonwhat.com/reverse/twilio) | Backend & Database | DNS verification records | | ## Data & Observability | Tool | Category | Evidence | Since | |---|---|---|---| | [Google Analytics](https://www.runsonwhat.com/reverse/ga) | Analytics | Website code | | | [Amplitude](https://www.runsonwhat.com/reverse/amplitude) | Analytics | Website code | | | [Better Stack](https://www.runsonwhat.com/reverse/betterstack) | Monitoring | Custom domain | 2021-10 | ## Go-to-market | Tool | Category | Evidence | Since | |---|---|---|---| | [Google Ads](https://www.runsonwhat.com/reverse/google-ads) | Ads & Pixels | Website code | | | [Meta Pixel](https://www.runsonwhat.com/reverse/meta-pixel) | Ads & Pixels | DNS verification records | | | [Microsoft Ads](https://www.runsonwhat.com/reverse/bing-ads) | Ads & Pixels | Website code | | | [X Ads](https://www.runsonwhat.com/reverse/x-ads) | Ads & Pixels | Website code | | | [LinkedIn](https://www.runsonwhat.com/reverse/linkedin) | Marketing | DNS verification records | | | [Freshdesk](https://www.runsonwhat.com/reverse/freshdesk) | Support & Docs | Website code | | | [Discord](https://www.runsonwhat.com/reverse/discord) | Support & Docs | Website code | | ## Company Ops | Tool | Category | Evidence | Since | |---|---|---|---| | [Microsoft 365](https://www.runsonwhat.com/reverse/microsoft-365) | Workspace | DNS verification records | | | [Google Workspace](https://www.runsonwhat.com/reverse/google-workspace) | Workspace | Email records, Website code | | | [SendGrid](https://www.runsonwhat.com/reverse/sendgrid) | Email Delivery | Email records | | | [CookieYes](https://www.runsonwhat.com/reverse/cookieyes) | Security & Compliance | Website code | | | [Postmark](https://www.runsonwhat.com/reverse/postmark) | Email Delivery | Email records | | | [Postman](https://www.runsonwhat.com/reverse/postman) | Dev Tools | DNS verification records | | | [Vanta](https://www.runsonwhat.com/reverse/vanta) | Security & Compliance | Custom domain | 2025-03 | ## Recent changes at Chatwoot - 2026-11-06: started using [X Ads](https://www.runsonwhat.com/reverse/x-ads) - 2026-10-25: started using [LinkedIn](https://www.runsonwhat.com/reverse/linkedin) ## FAQ ### What tools does Chatwoot use? As of November 2026, runsonwhat has found 27 tools at Chatwoot (chatwoot.com) in public records. Edge & Hosting: Amazon Web Services, Amazon Route 53 and Vercel. Application: Tailwind CSS, Vue.js and Nuxt. Data & Observability: Google Analytics, Amplitude and Better Stack. Go-to-market: Google Ads, Meta Pixel and Microsoft Ads. Company Ops: Microsoft 365, Google Workspace and SendGrid. Last checked November 6, 2026. ### What cloud does Chatwoot run on? Chatwoot uses Amazon Web Services for hosting and cloud infrastructure, alongside Vercel and Netlify, according to runsonwhat (November 2026). runsonwhat found Amazon Web Services through a subdomain that points at Amazon Web Services and code on chatwoot.com, and Chatwoot has used it since at least January 2019. Amazon Web Services is used by 147,292 companies runsonwhat tracks. ### What email provider does Chatwoot use? Chatwoot uses Microsoft 365 for email and office software, alongside Google Workspace, according to runsonwhat (November 2026). runsonwhat found Microsoft 365 through a DNS verification record for Microsoft 365. Microsoft 365 is used by 730,767 companies runsonwhat tracks. ### What does Chatwoot use for customer support? Chatwoot uses Freshdesk for customer support and documentation, alongside Discord, according to runsonwhat (November 2026). runsonwhat found Freshdesk through Freshdesk code on chatwoot.com. Freshdesk is used by 12,892 companies runsonwhat tracks. ### What analytics tools does Chatwoot use? Chatwoot uses Google Analytics for analytics, alongside Amplitude, according to runsonwhat (November 2026). runsonwhat found Google Analytics through Google Analytics code on chatwoot.com. Google Analytics is used by 903,814 companies runsonwhat tracks. ### What marketing software does Chatwoot use? Chatwoot uses LinkedIn for marketing, according to runsonwhat (November 2026). runsonwhat found LinkedIn through a DNS verification record for LinkedIn. LinkedIn is used by 15,478 companies runsonwhat tracks. ### How long has Chatwoot used Amazon Web Services? Chatwoot has used Amazon Web Services since at least January 2019, going by the first public certificate of the chatwoot.com subdomain that points at Amazon Web Services. Other long-running tools at Chatwoot include Vercel (since March 2020), Better Stack (since October 2021) and Vanta (since March 2025). ### Does Chatwoot use Google Ads? Yes. runsonwhat found Google Ads at Chatwoot through Google Ads code on chatwoot.com. Google Ads is a Ads & Pixels tool used by 541,022 companies runsonwhat tracks. ### Has Chatwoot changed tools recently? Yes. On runsonwhat's rechecks, Chatwoot started using X Ads and LinkedIn (latest on November 6, 2026). A change counts only between two checks of chatwoot.com done the same way. ### Which companies have a tech stack similar to Chatwoot's? The companies with the stacks most like Chatwoot's are Circularise, Milu Health, Altrio and Brighty App, according to runsonwhat (November 2026). Each shares 6 to 13 tools with Chatwoot, and rare tools count for more than common ones like Google Workspace, so the match reflects real stack choices. ### How does runsonwhat know what Chatwoot uses? runsonwhat reads public records only. Of the 27 tools at Chatwoot, 11 were found through code on chatwoot.com, 7 through DNS records, 5 through subdomains that point at the vendor, 3 through email records and 1 through website configuration files. A tool is listed only when a direct record backs it up; DNS is rechecked weekly and chatwoot.com about monthly. --- Source: runsonwhat, https://www.runsonwhat.com/company/chatwoot.com (updated November 2026). Counts are companies with direct public evidence of the tool (DNS records, certificates, website code, a real-browser crawl, subprocessor lists), so they are lower bounds. Methodology: https://www.runsonwhat.com/methodology.