# What does Aetna use? Aetna (aetna.com) shows public evidence of 40 tools, according to runsonwhat (last checked 2026-11-10). - Industry: Insurance - Size: 10,000+ employees - Based in: United States - Founded: 1853 - LinkedIn: https://www.linkedin.com/company/aetna ## Edge & Hosting | Tool | Category | Evidence | Since | |---|---|---|---| | [Cloudflare](https://www.runsonwhat.com/reverse/cloudflare) | CDN & Edge | Website code | | | [Fastly](https://www.runsonwhat.com/reverse/fastly) | CDN & Edge | Website code | | | [Amazon CloudFront](https://www.runsonwhat.com/reverse/cloudfront) | CDN & Edge | Custom domain | | | [Microsoft Azure](https://www.runsonwhat.com/reverse/azure) | Hosting & Cloud | Custom domain | | | [Akamai](https://www.runsonwhat.com/reverse/akamai) | CDN & Edge | Custom domain, DNS records, Website code | | | [IBM Cloud](https://www.runsonwhat.com/reverse/ibm-cloud) | Hosting & Cloud | DNS verification records | | ## Application | Tool | Category | Evidence | Since | |---|---|---|---| | [jQuery](https://www.runsonwhat.com/reverse/jquery) | Frontend | Website code | | | [Vimeo](https://www.runsonwhat.com/reverse/vimeo) | Media & UI | Website code | | | [YouTube](https://www.runsonwhat.com/reverse/youtube) | Media & UI | Website code | | | [Anthropic](https://www.runsonwhat.com/reverse/anthropic) | AI | DNS verification records | | | [MongoDB Atlas](https://www.runsonwhat.com/reverse/mongodb) | Backend & Database | DNS verification records | | | [Bynder](https://www.runsonwhat.com/reverse/bynder) | Media & UI | Certificate records | 2023-12 | ## Data & Observability | Tool | Category | Evidence | Since | |---|---|---|---| | [Google Analytics](https://www.runsonwhat.com/reverse/ga) | Analytics | Website code | | | [Adobe Experience Platform Tags](https://www.runsonwhat.com/reverse/adobe-launch) | Data Pipeline | Website code | | | [Akamai mPulse](https://www.runsonwhat.com/reverse/akamai-mpulse) | Monitoring | Website code | | | [Qualtrics](https://www.runsonwhat.com/reverse/qualtrics) | Analytics | Website code | | | [Medallia](https://www.runsonwhat.com/reverse/medallia) | Analytics | Website code | | ## Go-to-market | Tool | Category | Evidence | Since | |---|---|---|---| | [Meta Pixel](https://www.runsonwhat.com/reverse/meta-pixel) | Ads & Pixels | DNS verification records | | | [Salesforce](https://www.runsonwhat.com/reverse/salesforce) | Sales & CRM | Website code | | | [LiveRamp](https://www.runsonwhat.com/reverse/liveramp) | Ads & Pixels | DNS verification records, Website code | | | [Adobe Audience Manager](https://www.runsonwhat.com/reverse/adobe-audience-manager) | Ads & Pixels | Website code | | | [Intercom](https://www.runsonwhat.com/reverse/intercom) | Support & Docs | Website code | | | [Adobe Experience Manager](https://www.runsonwhat.com/reverse/adobe-aem) | Website & CMS | Website code | | | [Bitly](https://www.runsonwhat.com/reverse/bitly) | Marketing | Custom domain | | ## Company Ops | Tool | Category | Evidence | Since | |---|---|---|---| | [Microsoft 365](https://www.runsonwhat.com/reverse/microsoft-365) | Workspace | DNS verification records | | | [SendGrid](https://www.runsonwhat.com/reverse/sendgrid) | Email Delivery | Email records | | | [Atlassian](https://www.runsonwhat.com/reverse/atlassian) | Dev Tools | DNS verification records | | | [GlobalSign](https://www.runsonwhat.com/reverse/globalsign) | Security & Compliance | DNS verification records | | | [OneTrust](https://www.runsonwhat.com/reverse/onetrust) | Security & Compliance | DNS verification records, Website code | | | [Mimecast](https://www.runsonwhat.com/reverse/mimecast) | Security & Compliance | Email records | | | [Adobe](https://www.runsonwhat.com/reverse/adobe) | Collaboration | DNS verification records | | | [Webex](https://www.runsonwhat.com/reverse/webex) | Collaboration | DNS verification records | | | [Miro](https://www.runsonwhat.com/reverse/miro) | Collaboration | DNS verification records | | | [Jamf](https://www.runsonwhat.com/reverse/jamf) | Security & Compliance | DNS verification records | | | [Airtable](https://www.runsonwhat.com/reverse/airtable) | Collaboration | DNS verification records | | | [Postman](https://www.runsonwhat.com/reverse/postman) | Dev Tools | DNS verification records | | | [Agari](https://www.runsonwhat.com/reverse/agari) | Security & Compliance | Email records | | | [Nintex](https://www.runsonwhat.com/reverse/nintex) | Collaboration | DNS verification records | | | [Jumio](https://www.runsonwhat.com/reverse/jumio) | Security & Compliance | DNS verification records | | ## Recent changes at Aetna - 2026-10-09: started using [IBM Cloud](https://www.runsonwhat.com/reverse/ibm-cloud) - 2026-10-09: started using [Jumio](https://www.runsonwhat.com/reverse/jumio) - 2026-10-09: started using [Nintex](https://www.runsonwhat.com/reverse/nintex) ## FAQ ### What tools does Aetna use? As of November 2026, runsonwhat has found 40 tools at Aetna (aetna.com) in public records. Edge & Hosting: Cloudflare, Fastly and Amazon CloudFront. Application: jQuery, Vimeo and YouTube. Data & Observability: Google Analytics, Adobe Experience Platform Tags and Akamai mPulse. Go-to-market: Meta Pixel, Salesforce and LiveRamp. Company Ops: Microsoft 365, SendGrid and Atlassian. Last checked November 10, 2026. ### What cloud does Aetna run on? Aetna uses Microsoft Azure for hosting and cloud infrastructure, alongside IBM Cloud, according to runsonwhat (November 2026). runsonwhat found Microsoft Azure through a subdomain that points at Microsoft Azure. Microsoft Azure is used by 50,479 companies runsonwhat tracks. ### What CRM does Aetna use? Aetna uses Salesforce for its CRM, according to runsonwhat (November 2026). runsonwhat found Salesforce through Salesforce code on aetna.com. Salesforce is used by 35,430 companies runsonwhat tracks. ### What email provider does Aetna use? Aetna uses Microsoft 365 for email and office software, according to runsonwhat (November 2026). runsonwhat found Microsoft 365 through a DNS verification record for Microsoft 365. Microsoft 365 is used by 734,044 companies runsonwhat tracks. ### What does Aetna use for customer support? Aetna uses Intercom for customer support and documentation, according to runsonwhat (November 2026). runsonwhat found Intercom through Intercom code on aetna.com. Intercom is used by 9,190 companies runsonwhat tracks. ### What analytics tools does Aetna use? Aetna uses Google Analytics for analytics, alongside Qualtrics and Medallia, according to runsonwhat (November 2026). runsonwhat found Google Analytics through Google Analytics code on aetna.com. Google Analytics is used by 903,904 companies runsonwhat tracks. ### How long has Aetna used Bynder? Aetna has used Bynder since at least December 2023, going by the first public certificate of the aetna.com subdomain that points at Bynder. ### Does Aetna use jQuery? Yes. runsonwhat found jQuery at Aetna through jQuery code on aetna.com. jQuery is a Frontend tool used by 927,218 companies runsonwhat tracks. ### Does Aetna use AI tools? Yes. runsonwhat has found Anthropic at Aetna; Anthropic, for example, through a DNS verification record for Anthropic. AI services called only from servers leave no public trace, so Aetna may use more AI tools than these. ### Has Aetna changed tools recently? Yes. On runsonwhat's rechecks, Aetna started using IBM Cloud, Jumio and Nintex (latest on October 9, 2026). A change counts only between two checks of aetna.com done the same way. ### Which companies have a tech stack similar to Aetna's? The companies with the stacks most like Aetna's are CVS Health, Elevance Health, Eversource and Manulife, according to runsonwhat (November 2026). Each shares 14 to 26 tools with Aetna, and rare tools count for more than common ones like Google Workspace, so the match reflects real stack choices. ### How does runsonwhat know what Aetna uses? runsonwhat reads public records only. Of the 40 tools at Aetna, 18 were found through DNS records, 14 through code on aetna.com, 4 through subdomains that point at the vendor, 3 through email records and 1 through certificate records. A tool is listed only when a direct record backs it up; DNS is rechecked weekly and aetna.com about monthly. --- Source: runsonwhat, https://www.runsonwhat.com/company/aetna.com (updated November 2026). Counts are companies with direct public evidence of the tool (DNS records, certificates, website code, a real-browser crawl, subprocessor lists), so they are lower bounds. Methodology: https://www.runsonwhat.com/methodology.